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We process the overwhelming majority of orders we obtain in about 12 hours after purchase. To be eligible for a return, your item should dost e bike be unused and in the identical condition you acquired it in. You should also hold the unique packaging of the item.

Aside from the data we offer on our web site, we even have a customer service group available via e-mail or telephone to assist reply any questions you might have at any time. Defective or shipping broken merchandise might be refunded 100%. The Battery will ship by Fedex, Estimate delivery time 7-10 days. The Conversion package & Parts order more than $100 will ship by Fedex/UPS, Estimate supply time 5-7 days.

As someone who works within the e-bike industry and rides both leisurely and professionally, I actually have plenty of bikes. I’m a giant fan of the adjustable height handlebars, since they let you actually modify the geometry of the bike to match your body dimension and ride fashion. I would keep them fairly excessive to offer me more of an upright cruiser-like journey, but I can see some people preferring to leave them low and have a more tucked using position. will ship you automated monitoring updates once we receive the tracking number on your order. If you don’t see the email together with your monitoring number in your inbox, please check your spam folder as nicely. If you still can’t discover the email along with your monitoring number, be happy to send us an e-mail through our ‘contact us’ page and we’ll ship you your tracking quantity promptly in a response to your e-mail.

It is recommended that you simply use UPS whenever possible on your return. Retain the return Tracking Number to monitor supply status. Depending on the place you reside, the time it might take on your exchanged product to achieve you could range. Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. Depending on where you live, the time it may take for your exchanged product to reach you, might vary.

2)All different components on the bike and extra-bought equipment guarantee 1 yr. If you’ve done all of this and you proceed to have not obtained your refund but, please contact us at We settle for order cancellation earlier than the product is shipped or produced. If the order is cancelled, you will get the total refund.

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